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Testimonials
Can't remember the name of the woman who helped me this morning but thanks
so much. I got back online about 60 seconds after ending the phone call.
I have had many great experiences with [your]support and no bad ones. Your
internet service is very reliable and the support can't be beat. Keep up
the good work!
You and all of the people at Forethought have been most helpful in our
business endeavor. Please pass along my thanks to all that helped.
Thank you for several years of good service.
I had no idea of the service outage (although I'm sure it's in my server
logs), but I appreciate your notification immensely. This level of service
reinforces my choice to move from USWnet as my ISP. (And I'm a USWest
employee!)
Just wanted to thank you for keeping us informed when problems occur on the
net or with your server. That's great service!
Thanks for the message. It makes a big difference being informed. I've
been with you guys for a few months now, and I've really appreciated your
staff's service. I really do feel like a valued customer. Keep up the good
work!
Just a note to say I appreciate the way you keep your customers informed -
and I'm glad you have mailbackup servers... Oh, and thanks for the tech
assistance the times I've called!
I certainly appreciate your prompt reply. Great company, great service and
I appreciate being a customer.
Installing this DSL service was the best experience that I've ever
had with an ISP. (I've had about 10 in as many moves...)
he and Larry stayed until about 6:30 or so and got my service set up and
operational.
It's this kind of service that I find wonderful and meaningful and I
just wanted to pass along a BIG! thank you to them in particular and
the forethought company in general.
... The great customer service I get
from you guys is why I stay. I didn't even want to use the free AOL: I got
from the purchase of this computer because of how easy your company is to
work with.
Thank You.
The service was so reliable it was practically
invisible. On the rare occasion that there was a technical problem, your
technicians were willing to go out of their way to help me, even when the
problem turned out to be a USWest problem. Thanks again for the great
service over the years.
Thank you for the "heads up" on the virus yesterday. I received the exact e-mail
message you warned me about this morning. I did not open the
attachment and I deleted the e mail. If it hadn't been for your warning, I
would have opened it.
Many thanks for the years of exceptional service.
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These are actual customer comments that we have received.
foreThought.net strives to deliver - and accomplishes -
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